GarageDoorBossPro Blog — Tune-Ups & Maintenance Plans

Commercial Garage Door Maintenance Every 90 Days: Docks, Rolling Doors and Sectionals

A homeowner opens their garage door a few times a day. A warehouse with four loading docks might cycle its doors all day long, and a stuck dock door can hold up a truck. Commercial customers often want their doors looked at more than once a year, and a garage door company that can run that maintenance reliably has some of the steadiest work in the trade.

Same Records, Shorter Interval

Saving every door at the first residential tune-up is covered in Saving Every Door, Opener and Spring at the First Garage Door Tune-Up. Commercial maintenance uses the same idea, just with more doors per address and a shorter interval between visits.

In GarageDoorBossPro, recurring work is set by minimum days between visits. A residential tune-up is usually 365. Commercial door maintenance is often 90, but you can set whatever interval the account agrees to: 60, 90, 120 or 180 days. When the days run out, the visit comes due on the same Waiting List map as your residential tune-ups.

Every Door on the Address

Commercial addresses can have many doors of different kinds. Each one is saved on the property with its own details:

• Commercial rolling door. Brand, model, serial, size and year installed.
• Commercial sectional door. Size, material, and bay label.
• Openers and operators. Including wall-mount jackshaft drives.
• Gate opener. If the property has a gate on the same account.
• Sensors, keypads and remotes. Whatever controls each door.

Bay labels keep a multi-door property straight. “Commercial dock 1,” “Commercial dock 2,” “Shop” and “Front office” tell the tech exactly which door a note is about. Access notes cover what commercial properties always need: who to check in with, which hours the docks are clear, where to park the van.

The Visit on the Tech App

Commercial maintenance visits show up on the tech's phone in route order like any other job. The job card shows the doors saved on the property, the access notes and past notes from the last visit. The door safety inspection checklist is there for the tech to work through: springs, cables & drums, rollers, hinges & brackets, tracks, balance, the auto-reverse safety test, photo-eye sensors, opener force & limits, lubrication, bottom seal & weatherstripping, the emergency release, and keypad & remotes.

On a property with several doors, the recommendations should name each door: “Dock 2: bottom seal torn. Dock 3: photo-eye misaligned, adjusted on site.” The office reads it once and knows exactly what to quote. Before and after photos saved with the job help the property manager see what the tech found.

Commercial door work is for trained techs, and the inspection record reflects what your tech checked and did. The software keeps the record. Your tech does the work.

Scheduling Around the Business

Commercial customers have hours. A loading dock might only be free early in the morning. An office building might want maintenance after hours. Note those windows on the property, and set route order by hand on the dispatch board when a visit has to be first or last.

Many companies give commercial work its own van or its own day. A van that spends Tuesday on 90-day commercial visits across a few business parks can get a lot done with very little drive time. Splitting work between vans is covered in One Van on Repairs, One on Tune-Ups: Splitting Garage Door Maintenance Work.

When a commercial door breaks between visits, the account can request service through the customer app or call the office. The repair van picks it up, and the repair is saved on the property history along with the regular maintenance.

Monthly Account Billing

Property managers, HOAs and commercial accounts often do not want an invoice for every visit at every address. GarageDoorBossPro has monthly account billing for exactly that. An account set to Monthly gets one statement each month covering every address, with each line labeled with the address.

A property manager with six buildings sees one statement listing each building's visits and repairs. That is easier for them to approve and easier for you to collect. The setup is in One Monthly Statement for Property Manager and HOA Garage Door Maintenance.

Recommendations Become Work Orders

Commercial maintenance visits turn up repairs just like residential tune-ups do, often more of them because there are more doors. The office builds an estimate from your service list, including commercial door repair, panel or section replacement, sensors, weatherstripping and anything else you offer, and sends it for approval online. The approved estimate becomes the scheduled job.

Quarterly visits mean small problems get spotted and quoted before they become big ones. That is the value a commercial account is buying. For how commercial maintenance fits alongside residential tune-ups, see the garage door maintenance software page.